1 PURPOSE & COMPANY STRUCTURE

2 PRICING

PING costs 900 BEF per month, VAT included. During non-office hours, this is a flat fee: there is no additional connection charge per minute nor a volume charge per Megabyte. During office hours, you will pay an additional charge of 12 BEF per minute. Office hours are: Monday through Friday, 09h00 - 17h00. Weekends and legal Belgian holidays have no office hours.

There is a one-time startup fee of 1000 BEF. This includes the setup of your account and your mailbox, and a diskette with software (for Windows or for Apple Mac) and a comprehensive manual.

3 SUBSCRIPTION & BILLING

The minimum subscription period is 3 months, with an unsubscription period of one month. You have to pay at the beginning of the 3-month period. Your subscription will be silently continued until you request explicitly to end your subscription, at least one month before the end of a 3- month period.

Billing will only be done to private persons: no corporations or companies. Invoices will be sent by email. On request we will send them on paper.

4 SPECIAL SITUATIONS

Users who don't need our software will only pay a one-time startup fee of 500 BEF instead of 1000 BEF. Existing individual EUnet clients (no companies) wanting to migrate to PING do not have to pay any startup fee.

5 PRODUCTS

PING offers only one product: a PPP connection, offering full access to the TCP/IP Internet. With the software on our diskette (Eudora and Netscape, Windows or Apple Macintosh versions) you can use email, the World Wide Web, ftp, Usenet news and gopher. Additional software will be available on our server.

6 WWW HOME PAGES

PING users will have the opportunity to put their own WWW home pages online without any charges, for a limited amount of 50 K.

7 NETWORK INFRASTRUCTURE

PING uses the network infrastructure of EUnet Belgium , with access points in 02, 03, 09, 011, 016, 056, 081. An access point in 059 will be established during the month of April 1995. All access points will have V.34 capability by the end of April 1995. ISDN access is not possible via PING.

8 SUPPORT & HELPDESK

Starting on April 5, a PING helpdesk will be operational on workdays between 18h00 and 21h00. This helpdesk can be reached by telephone on (056) 61.58.94. Furthermore, questions and problems can be forwarded by email to support@ping.be , or by fax to (056) 60.64.19. A newsgroup will be created to exchange hints and solutions between PING users.

9 ADDRESS

PING N.V. , Guido Gezellestraat 10 , 8790 Waregem
tel. (056) 61.58.94 , fax (056) 60.64.19 , email: info@ping.be
Please contact us by letter, by email or by fax.